Returns & Exchanges
Return & Exchange Policy
We want you to be completely satisfied with your order. If you are not satisfied, you can return or exchange your items within 14 days from the delivery date.
- 📦 Products must be in original condition, unworn and with all tags.
- ✉️ Returns or exchanges are made through our website. For additional information, write to us: info@obenayakkabi.com
- 📞 Or call: (0312) 229 82 65
- 💸 Returns are free.
- ⏱ After we receive the returned products, your refund will be made within 7 business days .
- 🔄 Exchanges for different sizes or models may be made depending on stock availability.
English – Return & Exchange Policy
We want you to ❤️ your purchase! If you're not satisfied, you can return or exchange your items within 14 days of delivery.
- 📦 Items must be in their original condition, unworn, and with all tags attached.
- ✉️ To start a return or exchange, contact us at info@obenayakkabi.com
- 📞 Or call us at +90 (0312) 229 82 65
- 💸 Returns are free of charge.
- ⏱ Refunds will be processed within 7 business days after receiving the returned items.
- 🔄 Exchanges for a different size or style can be requested, subject to availability.